Terms & Conditions

SMS Terms & Conditions

1. SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications: If you have consented to receive text messages from Bio Gen Labs, you may receive messages related to the following Customer care:
   • Appointment reminders
   • Follow-up messages
3. Message Frequency: Message frequency may vary depending on the type of communication. You may receive up to 5 SMS messages per week regarding your appointments.
4. Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier's pricing plan.
5. Opt-In Method: You may opt-in to receive SMS messages from Bio Gen Labs in the following ways:
   • By submitting an online form
6. Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive.
7. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@mybiogenlab.com.
8. Standard Messaging Disclosures: Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.